Neptune Cremation Service, Portland OR

Reviews

• ★ ☆ ☆ ☆ ☆
  I did not do enough investigation of Neptune before signing up. Since then I have written three times asking for a change in disposal of my ashes. To date I have not received a single response. Its not going to get me anywhere but now that they've moved their Portland office to a more accessible location I will be asking for a refund.
  By Patty M, March 08, 2018
• ★ ★ ★ ★ ★
  I hope the owners will beef up on their bookkeeping service duties. I paid both of our plans in full, early. I got an immediate receipt of payment. However, Neptune failed to contact the automatic payment service, so that service continues to collect from my account. Now they owe me. I don't recommend the automatic payment reduction clause. Update:. I need to say good things about the swiftness of the "fix" for the cancellation of additional automatic charges on our paid in full account. Neptune heard me, and responded as soon as they heard, although i got the quickest response by writing to them. I was told that if a client calls the office to make a closing payment, instead of using the internet payment option, they will get accurate accounting methods.
  By Kathleen Johnson, March 08, 2018

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